Terms of Service
Effective: April 1, 2025
1. Introduction
This agreement sets out the terms and conditions for the MEANDEX platform, a platform designed to analyze website content and generate optimized output for AI systems.
2. Scope of Services
The platform aims to increase website visibility in generative AI systems. The service is provided without guarantees regarding uninterrupted functionality or specific performance improvements.
3. User Responsibility
Users warrant that they own the rights to submitted content and that such content does not infringe on third-party rights. They agree not to submit sensitive personal data beyond the scope of the service.
4. Billing and Payments
There are four subscription tiers: Free, Pro, Business, and Enterprise. Monthly or annual billing cycles renew automatically unless cancelled. Payments are processed through third-party providers.
5. Refund Policy
Refunds are available within 14 days of the initial payment. Refunds are only available for the first subscription payment and do not apply to subsequent billing cycles.
6. Termination and Cancellation
Users may cancel at any time; changes take effect at the end of the billing period. The company reserves the right to immediately suspend the service in the event of Terms violation or illegal activity.
7. Support and Service Levels
Email support operates Monday to Friday, 9:00 AM - 5:00 PM. We do not guarantee 100% availability and are not liable for any interruptions, outages, or other performance issues.
Contact
Legal inquiries: legal@meandex.com